FAQs - English
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How do I track my order? The cost of delivery is calculated at check out and will depend on the size and weight of the items you are buying as well as your delivery address. All customer orders are fulfilled and shipped by Amazon. They are generally dispatched within 24 hours, however this is no...
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What payment methods do you accept? For your convenience, we currently accept the following methods of payment: Visa Mastercard Maestro American Express Shop Pay Google Pay Apple Pay PayPal Can I cancel or amend my order? Once you complete payment and place your order, it is instantly transfe...
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3 - What is your returns policy?
"This section describes the returns process for customers who purchased their product from www.denmanbrush.ca only. Other retailors have their own policies about when you can return an item so if you purchased your brush elsewhere, please contact that retailer directly. Our returns policy enhan... -
4 - Can I return an item bought as part of the promotion?
If you choose to return any item that you bought as part of a Gift With Purchase you also have to return the free gift you received. If you request a refund or exchange but choose not to return the Free Gift, or, if the Gift has been used or damaged (in breach of promotions terms and conditions)... -
The quickest way to get in touch with us is via the chat bot on the bottom right side of your screen or by email to customerservice@denmanbrush.ca Our closest office is located in the United States, however you can also contact our headquarters in the United Kingdom using the details below. Den...