If you choose to return any item that you bought as part of a Gift With Purchase you also have to return the free gift you received.
If you request a refund or exchange but choose not to return the Free Gift, or, if the Gift has been used or damaged (in breach of promotions terms and conditions) Denman Inc. will deduct the full retail price of the free gift from any refund you are due.
Returns Process: Participants should request a return through www.denmanbrush.ca in line with the existing returns process.
Returning the Free Gift: The Free Gift may not be exchanged or returned on its own unless it is faulty or not as described, in which case it will be exchanged for a replacement Gift, subject to availability (Term 7). Returning the Gift on its own (regardless of condition) will not result in a refund or payment to the participant of any sort.
Refunds: In order to obtain a full refund the Free Gift must also be returned in an unused and undamaged condition.
Exchange: If any product forming part of the Qualifying Purchase is exchanged for any product which does not meet the criteria or which has a lower purchase price, and this results in the total amount spent falling below the free gift threshold then the Gift must be returned in an unused and undamaged condition"
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